RE-MAX
You don’t just need phones that work, you need a system that flexes with your business and makes your team’s life easier.
For RE-MAX Platinum, a Michigan-based real estate group with up to 250 agents across six locations, their previous telecom setup just couldn’t keep up. The phones worked, sometimes. But the support didn’t. And the costs were becoming unsustainable.
They came to us frustrated. The previous vendor was slow to respond, the tools weren’t intuitive for agents, and new offices were difficult to bring online. Sound familiar?
We found three core issues:
- Poor support: The telecom partner was barely reachable.
- Complicated tech: Agents struggled with usability, especially across age groups.
- Rising costs: Monthly bills were topping $8,500 with little control or insight.
You don’t just need phones that work, you need a system that flexes with your business and makes your team’s life easier.
For RE-MAX Platinum, a Michigan-based real estate group with up to 250 agents across six locations, their previous telecom setup just couldn’t keep up. The phones worked, sometimes. But the support didn’t. And the costs were becoming unsustainable.
They came to us frustrated. The previous vendor was slow to respond, the tools weren’t intuitive for agents, and new offices were difficult to bring online. Sound familiar?
We found three core issues:
- Poor support: The telecom partner was barely reachable.
- Complicated tech: Agents struggled with usability, especially across age groups.
- Rising costs: Monthly bills were topping $8,500 with little control or insight.
We got to work.
After deep sessions with their leadership and IT team, we mapped out a clean, scalable communications system. No patchwork tech. No painful onboarding. Just a unified platform designed for ease and built with IT in mind.
Here’s what we delivered:
- A scalable system that reduced monthly expenses significantly.
- A platform agents actually understood, bridging age and tech comfort gaps.
- Remote management tools that gave IT one dashboard to oversee all locations, enhancing overall control and reducing operations complexities.
Brett, one of the leads at RE-MAX Platinum, told us, “This was the easiest installation we’ve ever had. Gold star to TeleCloud for their exceptional support.”
From that point on, RE-MAX Platinum wasn’t just saving money, they were future-proofing their communications, with a clean system that made onboarding, expansion, and support dramatically easier.
It’s not just about the technology. It’s about architecture, management, and long-term value. That’s what we bring with TeleCloud Multi-site.
Brett, one of the leads at RE-MAX Platinum, told us, “This was the easiest installation we’ve ever had. Gold star to TeleCloud for their exceptional support.”
From that point on, RE-MAX Platinum wasn’t just saving money, they were future-proofing their communications, with a clean system that made onboarding, expansion, and support dramatically easier.
It’s not just about the technology. It’s about architecture, management, and long-term value. That’s what we bring with TeleCloud Multi-site.
