Imagine what it would be like, if you suddenly find that you can’t transfer funds from a bank account, watch clips on YouTube, book flights,...
How will AI Shape the Future of VoIP?
HighlightsAI can help businesses, especially contact centers, improve their operations. Let's see how AI and its ongoing innovations are influencing the future of VoIP and...
Global IoT Trends that will Impact the Telecom Sector in 2021
The Internet of Things (IoT) has matured to support the telecom industry by becoming an integral part of concepts like self-driving vehicles and industrial IoT....
9 Core Benefits of VOIP for Business
Voice Over Internet Protocol is a sophisticated phone system that uses the internet to make & receive calls instead of using a traditional phone system. Enterprises...
How to Call the UK from the US (Steps to Follow)
Calling the United Kingdom from the United States is not a daunting task nowadays. You can make international calls anytime using any phone. However, if...
10 Ways to Improve Business Communication With Remote Teams
Remote working or teleworking has become a part of a new era of inclusiveness, connectedness, and productivity. As per a recent report by Forbes, companies like Salesforce,...
Generating 3CX Call Reports: Everything You Need to Know
Customer satisfaction and agent productivity are top priorities when you are running a call center. 3CX professional and enterprise-level come with more than 20 reports...
How to Create Call Reports in 3CX Management Console
To create a call report, after having logged into the 3CX management console;→ Click on Reporting and Reports in your left side menu. To begin creating...
How to Call Australia from the US?
Good business communication involves the consistent flow of information both within and outside the organization, and, for that, they rely on calling. However, calling from...
How to Call Mexico from the US?
Calling is the best way to build a connection, whether it’s a simple ‘how are you" call to the family or a business call to...